Motion Issue #1: Why Most Businesses Never Install Their Operating System
Most businesses don't fail because the founder made bad decisions. They fail because the founder became the decision. There's a point in every growing company where the systems can't keep up with the ambition. The founder starts working around the gaps. They become the approval process. The quality check. The institutional memory. The operating system. It works — right up until it doesn't. You can't scale yourself. And the business can't scale a business that runs on one person. The founders
